Our Team

Life, love and laughter.

Hilary Woodhead

Executive Director

Hilary is the Executive Director of NAPA and is responsible for all aspects of the charities work. Before joining NAPA Hilary held operational, service improvement, workforce development and consultancy roles for health, housing and social care providers, she has worked in local government, The NHS and the private and voluntary sectors.

She has a special and enduring interest in the care of support of people living with dementia, their families, and the staff who work alongside them. She is especially motivated by an interest in how people in receipt of care and support spend their day; she believes creating opportunities for meaningful interaction and companionship is central to good quality care and support In all settings.

Sue Trischitta

Office Manager

Sue is the office manager, training & development manager, QCF tutor and head of centre for the QCF courses. If you are interested in QCF or bespoke training, consultancy or audits, please speak to Sue, she will be more than happy to help

Gianna Burns

Project Manager

Gianna is the Project Manager, Magazine Editor and looks after the Annual Challenge and Gala. If you have any queries about the magazine or the challenge Gianna will be pleased to help.

Karen Birtchnell

Membership/Finance Manager

Karen is the Membership/Finance Manager, if you have a membership or finance query, Karen will be able to help

Alison Teader

Alison has worked as free-lance Project Officer for NAPA, managing the NAPA Choir Buddies project which was funded by Comic Relief. In her current position, Alison oversees the NAPA Arts in Care Homes project funded by The Baring Foundation and the Rayne Foundation. She has developed the Arts in Care Homes website www.artsincarehomes.org.uk , a user friendly resource for anyone wanting to organise arts activities in care homes. The site includes toolkits, links to useful websites, information on relevant research and a ‘How to Find an Artist’ section. Alison is also overseeing the organisation of the first National Day of Arts in Care Homes on 24 September, 2019. Duties include promotion, encouraging take-up for the event and organising related events such as the Only Connect pen pal project, developing community partnerships using creative writing. It is hoped that September 24 will become an annual event.


Steve Reynolds


Steve was appointed Chair of NAPA in 2012 after retiring from a career in the care sector, mostly with older people. His last job was as a Director for 13 years with Methodist Homes (MHA). Trained in social work, Steve worked for various voluntary organisations, including Cambridgeshire, Norfolk and two London Boroughs in management, inspection and policy. He has a keen interest in working with older people, championing their rights – to equality and dignity, and to the best possible standards of care and support. Inspired by a NAPA talk at a conference many years ago, Steve revolutionised the way MHA provided meaningful activity, through staff training (NAPA, of course) and new policies and standards. He also developed new catering standards and gives talks on enhancing the dining experience for care home residents and ‘making meal times fun’. Steve lives in Cambridge and is a keen musician, playing with a couple of local bands.

Gloria Haynes


My career in health and social care spans 30 years. My work has mostly focused on care homes for older people. I began by providing care and support to people living in care homes before moving into leadership and management of care home managers, working with statutory services, opening new care homes, leading projects to transfer groups of people out of old and into new care settings, training in dementia care and assessing care quality through audit and investigation are among some of the specialisms with which I have experience.

It is fabulous to see the changes that have taken place within care home services – especially in terms of meeting intellectual needs. The most successful services understand the importance of providing opportunities that help people remain engaged with ‘life’. Participating in fun and interesting things to do every day.

Much of my work has been in developing the quality of life for people who live with dementia. As well as training care teams in the provision of dementia care I introduced the Bucks Dementia Care Forum. This is a forum that provides an educational and supportive resource for anyone involved with or affected by dementia.

I am a social worker by profession with a post graduate diploma in dementia studies, an advanced dementia care mapping certificate and training qualification with Dementia Care Matters.

Oliver Thomas


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Annie Stevenson


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Ed Watkinson


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Jean Cattanach

Trustee & Marketing Sub Committee Lead

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Julian Van Loxton


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Sue Ascott


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Suzy Cooper


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Sue Goldsmith


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